Running a property business in the UK means juggling tenant queries, lettings paperwork, maintenance requests, and compliance tasks every single day. A property virtual assistant takes these time-consuming jobs off your plate so you can focus on growing your portfolio.
If you’re wondering why hiring a property management VA makes sense, the answer is simple: it saves you time, cuts costs, and keeps your operations running without hiring in-house staff.
This guide compares the top 6 property management virtual assistant companies that serve UK property managers, landlords, and lettings agents. You’ll find pricing, pros and cons, and a side-by-side comparison table to help you pick the right partner for your business.
What Is a Property Virtual Assistant Company?
A property virtual assistant company connects property managers, estate agents, and landlords with skilled remote professionals. These companies recruit, vet, and onboard virtual assistants who specialise in property management tasks. You get a dedicated remote team member without the overhead of traditional hiring.
Your virtual property management assistant works from a remote office and supports your business during your preferred hours. They handle everything from answering tenant questions and collecting rent to scheduling repairs and updating your CRM.
The company manages HR, payroll, and training, so you skip the admin headaches. Think of it as having a personal assistant for your real estate operations without the cost of a full-time office employee.
Top 6 Property Management Virtual Assistant Companies Compared
Here’s how the top 6 property management virtual assistant companies stack up. The comparison table below gives you a quick overview, followed by detailed profiles of each provider.
Company | Starting Price | Availability | Specialty | Best For |
£500/mo (PT) £900/mo (FT) | Full-time, UK hours | Property sector specialist, UK focus | UK property businesses wanting affordable, dedicated VAs | |
Wing Assistant | £800/mo (PT) £1,100/mo (FT) | FT or PT | CRM, marketing, admin, client comms | Agents wanting workspace software included |
Virtual Latinos | £640–£2,320/mo | FT, PT, hourly | Bilingual VAs, rigorous vetting | Firms wanting bilingual support |
ShoreAgents | £1,000/mo (FT) | FT, scalable | Lettings, tenant comms, maintenance | Growing portfolios needing multiple VAs |
Rocket Station | £750/mo (PT) £1,200/mo (FT) | FT or PT | Tenant comms, process mapping | Managers wanting trained VAs with supervision |
BruntWork | £3–£6/hr (£480–£960/mo) | FT or PT, flexible | Rent collection, lease admin, listings | Budget-conscious managers |
1. Teambuild Consultancy
- Starting price: £900/month (full-time), £500/month (part-time)
- Staff type: Dedicated real estate VAs for CRM, marketing, admin, and client communications
- Availability: Full-time, UK hours
- Languages: Fluent English
Teambuild Consultancy is a trusted partner for UK property businesses wanting to grow their teams affordably. They focus exclusively on the property sector and provide global talent that integrates well into UK teams. Their remote professionals bring years of experience and understand Western work culture, which makes onboarding and daily collaboration straightforward.
Staff work UK hours, so communication stays fast and tasks get completed within the same business day. Teambuild handles the entire recruitment process, from talent search through to HR and payroll. You can hire a property virtual assistant through their service page and have someone onboarded within 5 to 10 days.
Pros:
- Property industry specialists with deep UK market knowledge
- Rigorous screening ensures only top candidates move forward
- Full-time, dedicated staff for seamless team integration
- Staff work UK hours for real-time collaboration
- Simple onboarding with ongoing HR and payroll support
- Fluent English speakers with strong cultural alignment
Cons:
- Focused mainly on property and related sectors, so it won’t suit every industry.
- Recruitment takes 5 to 7 days to find the right fit.
2. Wing Assistant
- Starting price: £1,100/month (full-time), £800/month (part-time)
- Staff type: Dedicated real estate VAs for CRM, marketing, admin, and client communications
- Availability: Full-time or part-time, dedicated support
- Languages: Fluent English
Wing Assistant works well for real estate professionals who want to offload time-consuming tasks while keeping quality high. Each assistant works exclusively with one client, so they develop a strong understanding of your processes and systems. Wing provides a free Customer Success Manager with every account and includes access to their Wing Workspace App for task management, communication, and file sharing.
Ongoing training and supervision keep output consistent. The platform makes it easy to track tasks and communicate securely. For property businesses with complex workflows, Wing offers a structured environment that goes beyond basic VA services.
Pros:
- Dedicated assistants work exclusively for your business
- Flexible plans let you scale up or down as needed
- Free Customer Success Manager for personalised support
- Complimentary Wing Workspace App for task management
- Ongoing supervision ensures consistent quality
Cons:
- Monthly pricing runs higher than offshore competitors
3. Virtual Latinos
- Starting price: £1,280 to £2,320/month (full-time), £640 to £1,160/month (part-time)
- Staff type: Real estate VAs for CRM, marketing, admin, and client communications
- Availability: Full-time, part-time, and hourly
- Languages: Fluent English (most VAs also speak Spanish)
Virtual Latinos connects property professionals with skilled virtual assistants from Latin America. They run a multi-step vetting process to screen every candidate for skills, experience, and cultural fit. Every VA goes through thorough testing before placement, which means you get someone matched to your specific needs.
Their assistants work in US-aligned time zones, which also overlaps with UK afternoon hours. The bilingual capability is a bonus for property businesses serving diverse tenant populations. Virtual Latinos handles the matching process, so you don’t spend weeks sourcing candidates yourself.
Pros:
- Thoroughly vetted, bilingual assistants dedicated to your business
- Streamlined hiring process managed by experts
- Real-time collaboration through US-aligned time zones
- Flexible plans for part-time or full-time support
- Strong reputation and high client satisfaction in real estate
Cons:
- Matching process takes a week or more for the right candidate
- Hourly rates sit higher than some offshore competitors
4. ShoreAgents
- Starting price: Around £1,000/month (full-time)
- Staff type: Property VAs for tenant communication, maintenance, lettings, and PM admin
- Availability: Full-time, with options for multiple assistants
- Languages: Fluent English
ShoreAgents suits property managers who need to scale their virtual teams quickly. You can hire one property management assistant or build an entire remote team to manage tenant communication, maintenance requests, and lettings admin. Their assistants specialise in property operations, which means less training time for you.
The onboarding process starts with a needs assessment. ShoreAgents matches your requirements with their talent pool, then you interview candidates to find the right fit. There’s a setup fee and security deposit upfront, but the monthly cost stays competitive at around £1,000 for full-time dedicated support.
Pros:
- Scalable staffing from one VA to large teams
- Specialised in property management and real estate roles
- Direct communication with your dedicated assistant
Cons:
- Setup fee and deposit required upfront
- Pricing requires direct inquiry for full transparency
5. Rocket Station
- Starting price: About £1,200/month (full-time), £750/month (part-time)
- Staff type: Property VAs trained in tenant communication, maintenance, lettings, CRM, and admin
- Availability: Full-time or part-time, dedicated VAs
- Languages: Fluent English
Rocket Station offers property professionals a reliable way to outsource daily operations. Their virtual assistants handle tenant communication, maintenance requests, and lettings workflows with structured process mapping. Your VA follows documented procedures from day one, which reduces errors and speeds up onboarding.
The company puts a strong emphasis on quality through ongoing training and close supervision. Their hiring process matches you with a dedicated assistant who understands your goals and integrates into your existing workflows. For property managers who want a structured, process-driven approach, Rocket Station delivers.
Pros:
- Dedicated property VAs with specialised training
- Ongoing supervision ensures consistent quality
- Strong focus on tenant communication and maintenance support
Cons:
- Monthly pricing sits on the higher side
- Less flexible for very small part-time needs
6. BruntWork
- Starting price: £3 to £6/hour (roughly £480 to £960/month full-time)
- Staff type: Property VAs for tenant communication, maintenance, lettings, CRM, rent collection, and admin
- Availability: Full-time or part-time, flexible scheduling
- Languages: Fluent English
BruntWork offers the most affordable virtual assistant services for property managers on this list. Their team handles tenant communication, maintenance requests, lease administration, property listings, rent collection, and vendor relationships. Hourly rates start at just £3, which makes reliable support accessible for smaller property businesses and independent landlords.
The hiring process is streamlined, and BruntWork provides cultural awareness training to its assistants. There are no lock-in contracts and no hidden fees. The trade-off is that time zone differences with offshore staff can affect real-time communication, particularly for UK morning operations.
Pros:
- Extremely affordable hourly rates with no hidden fees
- Assistants skilled in all aspects of lettings and property management
- Flexible, scalable support with no lock-in contracts
- Streamlined hiring and cultural awareness training
Cons:
- Some specialised tasks require additional training
- Time zone differences can affect real-time communication for UK clients
How to Hire a Property Virtual Assistant in the UK
Finding the right property virtual assistant for your UK business takes a clear process. Follow these steps to hire someone who fits your operations and delivers results from week one.
- Step 1: Define your tasks. List every task you want to delegate. Start with what eats your time the most: tenant queries, rent chasing, maintenance coordination, or CRM updates. A clear task list helps VA companies match you with the right candidate.
- Step 2: Choose offshore or UK-hours support. Offshore VAs cost less but work different time zones. UK-hours support means your tenants and contractors get same-day responses. For most UK lettings agents and property managers, UK-hours VAs deliver better results because property management runs on fast turnarounds.
- Step 3: Compare VA companies. Use the comparison table above to shortlist 2 to 3 providers. Look at pricing, property sector experience, and whether they offer dedicated (not shared) assistants. Dedicated VAs learn your systems and become more valuable over time.
- Step 4: Interview candidates. Every reputable company lets you interview candidates before committing. Ask about their experience with property management software, tenant communication, and UK lettings processes. Test their English fluency and responsiveness.
- Step 5: Onboard with clear SOPs. Give your new VA documented processes for every recurring task. Set expectations for response times, communication channels, and reporting. The first two weeks set the tone for the entire working relationship.
If you’re an estate agent or lettings agency owner looking for specialist support, explore our estate agent virtual assistant service. The same hiring steps apply. The key is matching your specific property niche with a VA who has relevant sector experience.
What Tasks Does a Property Virtual Assistant Handle?
A property virtual assistant covers the daily operational work that keeps your lettings agency or property portfolio running. Here are the core tasks a remote property management assistant handles for UK businesses:
- Tenant communication and enquiry management. Your VA responds to tenant calls, emails, and messages. They handle complaints, answer questions about tenancy agreements, and follow up on overdue issues. This keeps response times fast and tenants satisfied.
- Rent collection and financial tracking. A property manager virtual assistant chases late payments, sends rent reminders, and updates your accounting software. They track arrears, generate financial reports, and keep your cash flow visible.
- Maintenance coordination. When a tenant reports a repair, your VA logs the request, contacts contractors, schedules the work, and follows up until the job is complete. This keeps your properties in good condition without eating your time.
- Property listings and marketing. Your real estate virtual office assistant creates and updates property listings on Rightmove, Zoopla, and social media. They write descriptions, upload photos, and manage enquiries from prospective tenants.
- CRM management and admin. From updating your property management software to filing compliance documents, your VA handles the admin that bogs down your day. They manage your calendar, prepare reports, and keep records organised.
- Lettings support and compliance. For lettings agents, a VA processes applications, runs reference checks, prepares tenancy agreements, and tracks deposit registrations. They keep your lettings pipeline moving without bottlenecks.
For a detailed breakdown, see our guide to property management VA tasks in the UK. If you manage short-term lets, an Airbnb property management assistant covers guest communication, booking management, and review responses too.
How Much Does a Property Virtual Assistant Cost in the UK?
Property virtual assistant pricing in the UK depends on three factors: whether you choose offshore or UK-hours support, full-time or part-time, and the company’s service model.
Offshore providers charge £3 to £6 per hour, which works out to roughly £480 to £960 per month for full-time support. This is the most affordable option, but time zone differences can slow down real-time communication with UK tenants.
Some providers sit between £500 and £1,100 per month. These companies provide dedicated VAs who work UK hours, so your tenants and contractors get same-day responses. Our pricing starts at £500/month for part-time and £900/month for full-time dedicated support.
For a full comparison of virtual assistant rates across the property sector, check our real estate virtual assistant cost breakdown.
Frequently Asked Questions
What does a property virtual assistant do?
A property virtual assistant handles daily operational tasks for property managers, landlords, and lettings agents. This includes tenant communication, rent collection, maintenance coordination, CRM updates, property listings, compliance paperwork, and marketing. They work remotely and integrate into your existing systems and workflows.
How much does a property management virtual assistant cost in the UK?
Costs range from £480 to £2,320 per month depending on the provider, hours, and service level. Offshore VAs start around £3 to £6 per hour. UK-hours dedicated VAs from companies like Teambuild Consultancy start at £500/month for part-time and £900/month for full-time support.
Can a virtual assistant handle lettings and tenant management?
Yes. A trained property VA processes tenancy applications, runs reference checks, prepares agreements, manages deposit registrations, and handles tenant enquiries. They also chase rent arrears, coordinate maintenance, and update property management software. For UK lettings agents, this covers the bulk of day-to-day admin work.
What’s the difference between a property VA and a real estate virtual assistant?
The terms overlap significantly. “Property virtual assistant” typically refers to VAs supporting property management, lettings, and landlord services. “Real estate virtual assistant” often covers sales-side tasks like lead generation, listing marketing, and transaction coordination. In the UK, property VA is the more common term for lettings and management-focused support.
How do I hire a real estate virtual assistant in the UK?
Start by listing your tasks and deciding whether you need full-time or part-time support. Then compare property VA companies that serve the UK market. Interview candidates for property sector experience, English fluency, and familiarity with UK lettings processes. Companies like Teambuild Consultancy handle recruitment, HR, and payroll, so you can have a VA onboarded within 5 to 7 days.
Find the Right Property Virtual Assistant for Your Business
Choosing the right property virtual assistant company directly impacts your workflow, tenant satisfaction, and bottom line. The six providers in this guide offer proven solutions for UK property managers, lettings agents, and landlords at every budget level.
For UK property businesses that need dedicated support during UK hours, Teambuild Consultancy stands out. They specialise in the property sector, offer competitive pricing starting at £500/month, and handle the entire recruitment and HR process. Ready to get started? Hire a property virtual assistant through Teambuild today and free up your time to focus on growing your portfolio.
