Hire a Logistics Virtual Assistant for Your UK Supply Chain Business
- £0 until you hire
- No lock-in contracts
- Matched within 48 hours
- Starts within 7 to 10 working days
Trusted by 100+ UK Businesses
Especially across property, operations, and support roles.
Hundreds of successful placements
Free replacement guarantee
No long-term contracts
# The Role Explained
What Is a Dedicated Logistics Virtual Assistant?
A logistics virtual assistant is a remote professional who manages the administrative and operational workload of freight forwarders, hauliers, third-party logistics providers, and warehouse operators across the UK. The dedicated assistant works inside your existing transport management systems, follows your workflow, and handles the routine tasks that pull internal teams away from customer-facing logistics activities.
In the United Kingdom, logistics virtual assistants support supply chain operations inside software platforms including SAP, Oracle NetSuite, and ShipStation, prepare customs compliance documentation, manage carrier communication, and update shipment tracking records in real time. The Office for National Statistics recorded 32,000 open vacancies across the United Kingdom transport and storage sector in May 2026, which makes experienced logistics staff difficult to recruit through traditional local hiring.
Teambuild Consultancy provides experienced, fully supported virtual assistants to UK businesses, specialising in logistics and supply chain administration. Our team helps operators save time, reduce administrative pressure, and maintain high-quality standards, delivering trained talent ready to integrate seamlessly into clients’ workflows from the outset.
- Takes less than 2 minutes. No commitment.
# Everything Covered
One Person. Multiple Functions. Immediate Impact.
Shipment Tracking and Visibility
Your logistics virtual assistant monitors every shipment across all active carriers continuously, logs exceptions, and updates your customers before any delays escalate. Dedicated assistants work inside Descartes, project44, or whichever transport management system your logistics business currently runs.
Carrier Communication Management
Your logistics virtual assistant books collections, chases carrier confirmations, and resolves rate discrepancies across road, air, and sea freight partners. Carrier disputes and missing paperwork are resolved within the same business day.
Order Processing
Your logistics virtual assistant processes every order from purchase confirmation to proof of delivery, raising labels, allocating available stock, and releasing consignments without you managing each transaction manually.
Customer Support and Inbox Management
Your logistics virtual assistant handles inbound shipment enquiries, responds to shipper and consignee questions, and manages your operations inbox so every waiting customer receives a reply within minutes, not hours. Fast response rates drive measurably higher account retention.
Freight Invoice Reconciliation
Your logistics virtual assistant audits carrier invoices against agreed rate cards, flags overcharges on fuel surcharges and detention fees, and reconciles accessorial billing across multiple carriers. Your finance team recovers margin without adding new headcount to accounts payable.
Compliance Documentation and Customs Paperwork
Your logistics virtual assistant prepares commercial invoices, packing lists, and customs declarations, tracks certificate expiry dates, and maintains audit-ready compliance records for HMRC inspections, delivered in a structured format that is ready to file
Inventory and Warehouse Coordination
Your logistics virtual assistant reconciles stock counts, flags low inventory levels, coordinates inbound delivery bookings, and updates warehouse management systems so your operations team focuses entirely on physical throughput.
Data Entry and Reporting
Your logistics virtual assistant keys consignment data, builds weekly performance dashboards, and produces on-time delivery reports. Reporting stays current without pulling planners away from live supply chain work.
Reverse Logistics and Returns
Your logistics virtual assistant issues return authorisations, books reverse collections, tracks credit notes, and closes damage claims with carriers. Retail and e-commerce clients receive refunds faster, which protects repeat purchase rates.
- Takes less than 2 minutes. No commitment.
Years of proven virtual assistant delivery
Skilled logistics virtual assistants ready to hire now
UK clients with placement
Cost until you hire your dedicated specialist
What Our Clients Say
Real stories from real clients who found the right talent with Teambuild.
Chris Picton
Smooth and Professional from Start to Finish.
Akthar from Teambuild recruited a remote property manager for us. The new team member came with five years of experience and hit the ground from day one. It was a seamless experience with Teambuild.
Ashish Patel
Brilliant Support!
Nasser from Teambuild helped me recruit Shila, a customer service associate, to join our growing tourism business. She has been absolutely brilliant in these last few months and we are due to recruit a new member in the next quarter.
Deelan
Genuinely Impressive Results with Our New Hire.
We made an addition to our team a few months ago through Teambuild. The new team member has the hit the ground running. Very impressive!!
Amelia
Easy Transition!
Our assistant had 5 years experience within property management in an Australian company. Initially I thought it would take time for her to settle in, but the transition was really quick. Highly recommended!
Ricardo
Stress-Free Hiring!
Just made a hire using Teambuild 30 days ago and the experience was seamless. I had someone up and running in less than 2 weeks. Akthar was absolutely right, this really lightened my workload.
Alex
Quick, Efficient, and Budget-Friendly Recruitment.
Had a great experience hiring a full-time property admin through Teambuild. Not only was the process quick, but the cost was significantly lower than hiring locally. There were a few adjustments early on, but once I clarified the role, they matched me with someone who exceeded expectations.
# Why Teambuild
Benefits of Hiring a Freight and Logistics Virtual Assistant Through Teambuild
1. Faster hiring than any local recruitment process
Teambuild Consultancy delivers a shortlist of vetted, logistics-trained virtual assistants within 48 hours of your initial call. Traditional recruitment for an operations role in a UK logistics business takes six to twelve weeks and carries agency placement fees. A Teambuild logistics virtual assistant starts within five to ten working days, with contracts and payroll managed by Teambuild throughout.
2. Top talent without the UK salary overhead
Teambuild Consultancy places a full-time logistics virtual assistant from £900 per month, against a UK logistics administrator salary that also carries National Insurance, pension contributions, holiday cover, sick pay, and office space costs. Your logistics business reduces overhead by up to 65% and removes recruitment fees, equipment budgets, software licences, and payroll administration from the hiring decision entirely.
3. Logistics sector expertise built in
Every Teambuild logistics virtual assistant arrives with working proficiency across transport management systems, warehouse management systems, and ERP platforms used by UK operators. Assistants understand Incoterms, customs clearance procedures, and carrier rate structures on arrival. That existing familiarity removes the three to six months a general administrative hire spends learning the terminology across the logistics and transportation industry.
4. Dedicated remote talent, quality-assured by Teambuild
Teambuild Consultancy screens every logistics virtual assistant through a four-stage verification process covering skills testing, English proficiency assessment, employment reference checks, and a live logistics task simulation. Fewer than 4% of all applicants reach client placement. Each assistant then works exclusively for one client as dedicated remote talent, quality-assured by Teambuild before any formal client introduction takes place.
5. Flexible arrangements with no lock-in contracts
Teambuild Consultancy operates on rolling monthly terms across both part-time and full-time logistics placements. Your arrangement scales from 80 hours to 160 hours per month if freight volumes increase during peak season, and then scales back down afterwards. Free replacement applies throughout the engagement, and no exit fee or notice penalty applies when your logistics business changes direction.
6. A dedicated Customer Success Manager on every hire
Every Teambuild placement includes a named Customer Success Manager who oversees onboarding, monitors output quality, and resolves any workflow issues within one business day. The Customer Success Manager runs structured performance check-ins at week one, month one, and every single quarter thereafter. Your internal teams gain daily supervision cover without allocating an in-house line manager to the role.
# Pricing
Simple. Flexible. No Surprises.
Teambuild Consultancy offers two simple pricing packages for a logistics virtual assistant, with fixed monthly costs and no upfront fees.
Part-Time
From
£500
/month
(£6.25/hour)
- 20 hours per week
- Dedicated remote specialist
- No-hassle replacements
- Customer success manager
- Quality control & supervision
- Matches your timezone & schedule
Save over 65% compared to a local hire
Best Value
Full-Time
From
£900
/month
(£5.63/hour)
- 40 hours per week
- Dedicated remote specialist
- No-hassle replacements
- Customer success manager
- Quality control & supervision
- Matches your timezone & schedule
Save over 65% compared to a local hire
- Takes less than 2 minutes. No commitment.
# The Process
How to Hire a Logistics Virtual Assistant in 3 Simple Steps
Hiring a logistics virtual assistant through Teambuild Consultancy takes just 3 steps, with your dedicated virtual assistant starting within 5 to 10 working days of selection.
Tell Teambuild your operational needs
Share your current workload, the software your operation runs including Slack, Google Drive, and Microsoft 365, and the routine tasks you need delegated such as consignment booking, invoice reconciliation, and order processing. Teambuild responds within 2 to 3 working hours with a clear placement plan.
Meet your matched freight and logistics assistant candidates
Teambuild shortlists vetted logistics virtual assistants based on your specific requirements inside two working days. Every candidate has been tested on real logistics activities including customs documentation, invoice reconciliation, and inventory management, so you review qualified professionals, not random applicants.
Onboard and start delegating from day one
Teambuild handles contracts, payroll, and onboarding admin so you focus entirely on getting great work delivered. Your logistics virtual assistant integrates into your workflow and software systems within the first week. Your Customer Success Manager stays active throughout the engagement.
- Takes less than 2 minutes. No commitment.
# THE STANDARD YOU CAN EXPECT
This Is the Level of Remote Specialist You'll Get
Camille Mendoza
Virtual Executive Assistant
3+ Years Experience
Core Skills
Diary management
Travel coordination
Schedule planning
Verified
Bianca De Leon
Virtual Administrative Assistant
4+ Years Experience
Core Skills
Document formatting
Administrative task management
Data entry
Verified
Mary Grace Soriano
Corporate Virtual PA
4+ Years Experience
Core Skills
Schedule Management
Communication Triage
Personal Admin
Verified
Patrick Dizon
Medical Virtual Assistant
3+ Years Experience
Core Skills
Appointment scheduling
Patient correspondence
Record administration
Verified
Camille Mendoza
Virtual Executive Assistant
3+ Years Experience
Core Skills
Diary management
Travel coordination
Schedule planning
Verified
Bianca De Leon
Virtual Administrative Assistant
4+ Years Experience
Core Skills
Document formatting
Administrative task management
Data entry
Verified
Mary Grace Soriano
Corporate Virtual PA
4+ Years Experience
Core Skills
Schedule Management
Communication Triage
Personal Admin
Verified
Patrick Dizon
Medical Virtual Assistant
3+ Years Experience
Core Skills
Appointment scheduling
Patient correspondence
Record administration
Verified
# Explore More
Explore Other Virtual Assistant and Operations Services
Teambuild Consultancy places dedicated virtual assistants across 4 business support categories for UK logistics operators, freight forwarders, hauliers, and supply chain management teams.
Handles diary management, inbox triage, travel booking, and personal admin for founders running growing construction and trade businesses.
Supports board-level scheduling, minute taking, expense processing, and stakeholder correspondence for UK corporate leadership teams and directors.
Manages calendars, meeting preparation, reporting packs, and priority communications for senior executives across the UK.
Delivers remote admin support, bookkeeping, data entry, and lead handling for London businesses working standard office hours.
Frequently Asked Questions
What does a logistics virtual assistant do daily?
A logistics virtual assistant handles 9 core administrative and operational task categories for freight forwarders and third-party logistics providers, including shipment tracking, carrier communication management, order processing, customer support, freight invoice reconciliation, customs compliance documentation, inventory coordination, data entry and reporting, and reverse logistics. The dedicated assistant works remotely inside your own existing software and daily workflow, acting as a full team member rather than a short-term freelance contractor.
How much does a logistics virtual assistant cost in the United Kingdom?
A logistics virtual assistant from Teambuild Consultancy costs £500 per month part-time at 80 hours, and £900 per month full-time at 160 hours. Both packages include a dedicated team member, replacement cover, a named Customer Success Manager, and daily quality control supervision. A UK logistics administrator on a comparable salary adds National Insurance, pension contributions, holiday cover, sick pay, and office space overheads on top of that monthly figure.
Can a virtual assistant help with shipment tracking and carrier communication management?
Yes, a logistics virtual assistant tracks shipments across multiple carriers, updates transport management systems in real time, chases collection confirmations, and resolves rate discrepancies with your freight partners. Teambuild assistants arrive with working proficiency in Descartes, project44, and ShipStation. Exception handling and proactive customer updates form part of the standard daily workflow, which improves end-to-end supply chain visibility across your internal operations, finance, and customer service teams every day.
What is the difference between a logistics virtual assistant and an in-house supply chain coordinator?
A logistics virtual assistant works remotely on a fixed monthly retainer with payroll, contracts, and HR administration managed entirely by Teambuild Consultancy, while an in-house supply chain coordinator sits on your own payroll with National Insurance, pension, holiday cover, and office space costs attached. Both roles handle broadly comparable operational tasks each working day. The logistics virtual assistant model removes recruitment fees and equipment budgets from your cost base.
How do I hire a virtual assistant for my logistics business?
Teambuild Consultancy places a logistics virtual assistant in 3 steps. You share your current workload and software stack on a free consultation call, Teambuild returns a vetted shortlist inside two days, and your chosen assistant starts within five to ten working days of final selection. Teambuild handles onboarding, contracts, equipment, and monthly payroll, and a named Customer Success Manager oversees the whole engagement from week one onward.
Do logistics virtual assistants work during UK business hours?
Yes, Teambuild logistics virtual assistants work your timezone across any hours you select, including full coverage of standard UK working hours from 9am to 5pm, Monday to Friday. Peak season cover, early morning collections, and weekend shifts are arranged directly through your named Customer Success Manager. Shift alignment stays fixed for the whole engagement, so your internal teams and carrier contacts reach the same assistant every single day.
What verification and vetting process does Teambuild use for logistics assistants?
Teambuild Consultancy screens every logistics virtual assistant through a four-stage verification process covering skills testing on transport and warehouse management systems, English proficiency assessment, employment reference checks, and a live logistics task simulation scored against real client work. Fewer than 4% of all applicants reach client placement. Teambuild supplies dedicated remote talent, quality-assured before any client introduction, and full replacement cover applies throughout the entire engagement period.
Stop Doing Work That Should Not Be Yours
Whether you need support in logistics, operations, tech, or growth, Teambuild matches you with the right dedicated specialist.