Healthcare across the UK continues to face increasing pressure. Clinics, private practices, hospitals and telemedicine companies are dealing with growing patient loads, endless administrative tasks and rising staffing costs. Many practices have reached a point where day-to-day operations feel stretched. Because of this, medical virtual assistants have become one of the most practical, cost-effective and efficient staffing solutions for UK healthcare organisations.
Before hiring one, most professionals want to know two things. How much does a medical virtual assistant earn in the Philippines, and how much should a UK-based clinic expect to pay when outsourcing this type of support? Both questions matter because transparency helps you plan your budget, compare options, and understand the level of skill you can reasonably expect from your investment.
In this guide, I will break everything down in simple language. I will cover real salary data, industry trends, price comparisons and the factors that influence medical virtual assistant salaries. I will also explain how our company, Teambuild Consultancy, structures our pricing for UK clients and why it has proven to be a strong fit for healthcare organisations throughout the country.
Why UK Healthcare Providers Are Turning to Medical Virtual Assistants
The shift toward remote and hybrid healthcare operations has accelerated. According to the NHS Digital Annual Stats Report, over 25% of GP appointments now involve some form of remote interaction. With more digital operations comes more digital administration, and the need for experienced support staff increases.
UK-based practices face several challenges:
- Hiring on-site staff is expensive and time-consuming.
- Locum cover and agency temps can double the expected cost of staffing.
- Staff turnover rates in administrative roles are rising.
- Many healthcare professionals feel overwhelmed by admin tasks instead of clinical duties.
This is where medical virtual assistants make a meaningful difference. A skilled MVA can support:
- Patient scheduling
- Digital triage support
- Electronic health records
- Insurance coordination
- Medical billing tasks
- Test result follow-ups
- Referral processing
- Prescriptions handling
- Inbox management
- Clinical documentation assistance
With proper training and supervision, an experienced medical virtual assistant can reduce administrative bottlenecks, improve efficiency, and help your team free up more time for patient care.
Understanding the Current Medical Virtual Assistant Salary
Anyone searching for a medical virtual assistant salary will notice that rates vary significantly. To make decisions confidently, you need real numbers. Data from several Philippine-based salary platforms gives us a clear picture.
General Virtual Assistant Salaries in the Philippines
The average Filipino virtual assistant earns around ₱28,000 per month, which is roughly £390-£420, depending on currency fluctuations. Some reports place general VA salaries in the ₱29,000 to ₱39,000 per month range. This applies mainly to administrative and non-clinical roles that do not require specialised expertise.
Medical Virtual Assistant Salaries in the Philippines
Medical VAs earn more because the work requires higher accuracy and a stronger understanding of healthcare operations. Current data reveals:
- Most Filipino MVAs earn ₱27,000 to ₱99,000 per month, with a central average around ₱40,333.
- Job adverts for basic medical admin roles often start at ₱30,000 per month.
- Advanced positions like insurance verification, billing and EHR management can reach ₱36,000 to ₱65,000 per month.
These numbers show that medical support roles span a wide salary range. Skill level is the biggest factor.
How This Compares to Western Salaries
Many UK healthcare providers compare Philippine MVA salaries with Western equivalents. The difference is significant.
In the United States, medical virtual assistants commonly earn 15 to 25 dollars per hour, which is around £12 to £20 per hour. For full-time work, this translates to £1,900-£3,200 per month.
Even in the UK, a basic medical receptionist earns between £1,750 and £2,200 per month, with more experienced staff costing even more. When you also factor in National Insurance, pension contributions, insurance, training, and equipment, total employment costs for one on-site admin worker can easily exceed £30,000 per year.
This cost difference is the main reason UK organisations explore offshore hiring. You can access highly skilled support without compromising quality and reduce overhead by 50-70%.
Why Medical Virtual Assistant Salaries Vary
A medical virtual assistant’s salary depends on several factors. These differences help explain why some professionals cost more than others.
1. Skill Level and Specialisation
A beginner-level VA handling simple admin tasks will fall on the lower end of the salary scale. A specialised MVA with billing experience, medical software knowledge or insurance expertise naturally earns more.
High-demand skills such as:
- EMR or EHR management
- ICD, CPT or UK billing familiarity
- Insurance claims processing
- Clinical documentation support
- Telemedicine workflow management
lead to higher salaries because they require training and attention to detail.
2. Years of Experience
Experience directly impacts productivity. A medical VA who has supported multiple clinics will understand patient flow, communication expectations and proper documentation techniques. This reduces errors and saves your healthcare team more time, which justifies a higher salary range.
3. Workload and Responsibilities
If the role includes full-time coordination, billing duties, patient engagement, and back-office support, the VA will cost more than someone who only handles appointment scheduling or basic admin tasks.
4. Working Hours
Part-time support costs less. Full-time support costs more. Some organisations rotate tasks among multiple part-time assistants, while others prefer a long-term full-time assistant for consistency.
5. Client Location and Expectations
Working with UK-based clients often requires excellent English, strong communication skills, cultural awareness, and punctuality and reliability. VAs who meet these criteria are usually more experienced and therefore command higher salaries within the Philippine market.
What UK Healthcare Providers Typically Pay When Outsourcing to the Philippines
Across the outsourcing industry, the normal rates are:
- 400 to 800 US dollars per month for entry-level assistants.
- 1000 to 1500 US dollars per month for advanced or specialised support.
However, UK-based clinics often pay slightly more through agencies because they require higher quality assurance, structured training, and ongoing support.
This is where our company’s pricing model fits perfectly.
Our Pricing Model for UK Clients
At Teambuild Consultancy, we keep things simple. UK clients tell us they appreciate clarity and transparency, so we avoid complex rate systems.
Here is how we structure our pricing:
- Part-time support, which is four hours per day and five days a week, costs around £500 per month.
- Full-time support, eight hours per day and five days a week, is around £900 per month.
There are no hidden fees. There is no complicated add-on structure. You know precisely what you will pay, which helps you plan long-term budgets with complete confidence.
Our pricing is slightly different from many agencies, but it has proven ideal for practices that want high-quality, consistent support without unexpected charges. UK healthcare providers value predictability, especially when they are scaling operations or managing multiple clinical locations.
Why UK Healthcare Providers Choose Our Company for Medical VAs
As a UK-based organisation, we understand the expectations of local healthcare professionals. Our clients value consistency, accuracy and reliability. They want assistants who can support them from day one, not staff who require weeks of training before they become useful.
While you mentioned we do not need to focus heavily on our six-step hiring process, the structure we use ensures clients receive competent, well-screened medical VAs aligned with professional healthcare environments.
UK organisations appreciate that they do not have to repeat training every few months. When you work with us, you can rely on long-term stability and professional consistency.
The Potential Risks of Hiring Without Proper Guidance
Many clinics jump into outsourcing without understanding the possible risks. These challenges can cause frustration if you choose the wrong provider or hire without a proper structure in place.
Common risks include:
- Inconsistent quality
- Weak communication skills
- Time zone misunderstandings
- Lack of confidentiality awareness
- Hidden costs or unclear contracts
These issues often appear when hiring freelancers independently. When you work with our company, we manage these risks for you. Our goal is to provide seamless, stress-free support so your team can operate with confidence.
How to Choose the Right Medical Virtual Assistant for Your UK Practice
Choosing the right assistant is not only about price. You need the right fit for your workflow and your patients.
Before hiring, ask yourself the following:
- What exact tasks do I want the VA to handle
- Does the VA need experience with specific medical software?
- Should my support be full-time or part-time?
- Is communication speed important for my operations?
- Do I need help with billing, patient care, admin or all three
These questions will guide your decision and reduce hiring mistakes. Once you have clarity, it becomes much easier to select the right assistant or to work with an agency that knows how to match you with the right individual.
The Future of Medical Virtual Assistants in the UK
The UK healthcare system continues to evolve. With more clinics adopting telemedicine and digital record keeping, administrative workloads will only continue to grow. Research by the British Medical Association shows that doctors spend nearly 31% of their time on administration. This is time that could be spent on patient care, clinical training or improved service delivery.
Medical virtual assistants offer a practical, affordable and reliable solution. You can reduce burnout, improve patient experience and keep your practice running smoothly. Many healthcare organisations now consider remote staffing an essential part of their long-term growth strategy.
Why Hiring a Filipino Medical Virtual Assistant Is a Smart Choice for UK Healthcare Organisations
A medical virtual assistant can transform the way your clinic operates. With the proper support in place, you reduce your workload, improve accuracy and create more time for patient care. Understanding the real medical virtual assistant salary helps you set fair expectations and choose a reliable partner.
Filipino medical VAs provide exceptional value. They bring skill, commitment and professionalism at a cost that supports long-term sustainability for UK healthcare providers.
At our company, Teambuild Consultancy, we aim to be the best place to hire a medical virtual assistant by offering transparent pricing, strong screening, and reliable long-term support. If your clinic or healthcare organisation wants to reduce administrative pressure and improve efficiency, outsourcing could be the most cost-effective solution.
When you are ready to explore your options or compare rates, start by reviewing current industry data and understanding what you truly need. Once you have clarity, finding the right assistant becomes much easier, and your operations can improve dramatically.
